What color options are available for customization? Can I provide a specific color sample? The answer to this expanded Q24 would then cover: A. Your General Stock Color Options: Briefly describe how customers can see the range of colors you offer (e.g., link to color charts, mention that specific textures like coily have limited palettes as detailed in Q4 or on product pages). B. Custom Color Matching: Explain your process if you offer custom color matching performed by your team. C. Guidelines for Customers Considering Dyeing a Wig Themselves (This is the critical part): Human Hair Confirmation: Start by confirming your wigs (that are candidates for dyeing) are human hair. Dyeable Candidates - The "Natural Dark Brown" Rule: Clearly state that only your stock wigs originally purchased in the "Natural Dark Brown" color are suitable candidates for dyeing by a customer or their stylist. (Specify if "Natural Dark Brown" is available for all textures or primarily for straight/wavy). Wigs NOT To Be Dyed by Customers: Coily Textures (and other limited palette wigs): Explicitly state that textures like coily (and any others that come only in specific, pre-set, limited colors) should NOT be dyed or re-colored by customers. Explain this is because they are already color-processed to achieve those shades, and attempting to dye them further will likely lead to damage. All Other Pre-Colored Wigs: Reiterate that any wig purchased in a color other than "Natural Dark Brown" has already been color-processed and must not be dyed or re-colored. Previously Dyed Wigs: No wig that has already been dyed once by a customer (even if it was originally "Natural Dark Brown") should be dyed again. If Dyeing a Suitable "Natural Dark Brown" Stock Wig: Professional Help is Essential: Strongly recommend that any dyeing must be performed by a professional hairstylist experienced with coloring human hair wigs. Mandatory Strand Test: Emphasize its importance before coloring the entire wig. Risks: Briefly mention inherent risks. Your Disclaimer: Your company's position on liability.
